Shopping With Us

Postage prices

We use GLS, Royal Mail, DPD and Deutsche Post to deliver our shoes to you. The postage prices are shown in the blue circle after the product description.

When we dispatch your order we will e-mail you your parcel number and the link for you to track its progress.

You can find the postage prices in the chart below.

Beze jména-tabulka

COLLECTING YOUR PURCHASE IN PERSON FROM US IN JABLONEC NAD NISOU

After letting us know and arranging a time, you can come and pick your shoes up in person at our company in Jablonec nad Nisou at Mesicni 33, 466 01 Jablonec nad Nisou, Czech Republic provided that you have already paid for your order by bank transfer. If you collect your purchase from us in person, there is no charge for postage or packing.

Before we dispatch our shoes to you, they are carefully packed in our own-brand box, and then again in a sturdy flap box. We do our best to make sure you receive your shipment in perfect condition and to your complete satisfaction. In the unlikely event that your goods are damaged in transit, please contact us and we will resolve the matter to your total satisfaction. We take pride in keeping our customers satisfied - that's our number one priority.

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How to measure the length of your foot

All the sizes for our shoes are the inner sizes measured in centimetres.

Here is a simple guide to measuring the length of your foot in centimetres. It will only take you a minute or two and it's worth measuring properly so that you won't then need to return the shoes or exchange them for a different size.

Bez názvu 1

Here's what you need:

  1. A large sheet paper to stand on and mark your foot measurement.
  2. A set square.
  3. A tape measure.
  4. A pen or pencil.

 

1. Stand on the sheet of paper with your foot to the wall so the tip of your toe is touching the wall.

velikosti bot

2. If you can get someone to help you, place the set square against your heel and make a mark on the paper where the set square touches your heel - see the picture. If you have no-one to help you, you can mark the paper yourself, but be sure to keep your foot at a right angle to the wall, not pointing to one side - see the picture.

velikosti bot

IMG_2326

* WRONG. YOUR FOOT MUST  BE AT A RIGHT ANGLE TO THE WALL, NOT POINTING TO ONE SIDE.

3. Then measure the distance from the wall to the mark you made on the paper. That is the length of your foot.

jak změřit velikost

Delivery Period

Thank you very much for your interest in our shoes!

How long will it take?  Please bear with us, if your selected shoes are not in stock, we will be making them shortly, and this cannot be rushed. Therefore, please expect a delivery period of about 4 weeks depending on our workload at the time. We are delighted that more and more customers are placing orders with us, and we don't want to cut corners on quality to meet the increased demand.

If you absolutely need your shoes by a particular date, please let us know.

Thank you for your support ♥

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